"What NOT to Say" Insurance Adjuster Cheat Sheet

The phrases that sink claims — and what to say instead.

A two-page cheat sheet you can keep by the phone: the exact statements that hurt NC claims, your rights on recorded statements, and word-for-word safe responses to the adjuster's most common questions.

What's inside

• 10 phrases that quietly damage your claim (and why)
• Your rights on recorded statements in North Carolina
• Safe, word-for-word responses to common adjuster questions
• How an early apology becomes 'contributory negligence'
• A pre-call prep box to fill in before you pick up

Who it's for: Anyone an insurance adjuster has called — or is about to.