Get Your NCSHP Accident Report Online
A step-by-step guide on how to find, download, and understand your official NC State Trooper (NCSHP) accident report using the free online portal.
The Bottom Line
After a car accident investigated by the NC State Highway Patrol, you can look up and download a free copy of your official crash report online. The official, free portal is located at vehicle-search.ncshp.org. This report is a critical piece of evidence for your insurance claim.
After the stress of a car wreck, getting your hands on the official accident report is a vital first step. If a North Carolina State Trooper responded to your crash, the state makes it simple to get a copy of their report online, for free. This guide will walk you through the exact process.
The accident report, officially known as a DMV-349, is the primary document that summarizes the crash. It contains the officer's observations, a diagram, vehicle and driver information, and the officer's initial opinion on what caused the collision.
Step 1: Go to the Official NCSHP Crash Report Portal
The only official website for free NCSHP reports is vehicle-search.ncshp.org. Be cautious of third-party sites that ask for payment; the state provides this service at no cost.
Once you arrive at the site, you will see a simple search interface.
[Image: Screenshot of the NCSHP crash report portal homepage with the URL and search box highlighted.]
Step 2: Search for Your Report (4 Different Ways)
The portal gives you four options to find your specific crash report. You only need to use one.
- Report Number: If the trooper gave you a card with an incident or report number on it, this is the most direct way to find it.
- Driver's License Number: You can enter the license number of any driver involved in the crash, along with the date of the accident.
- License Plate Number: Enter the license plate (tag) number and the state of registration for any vehicle involved, plus the date of the accident.
- Name and County: You can search by the last name of any person involved, the county where the crash occurred, and the date of the crash.
[Image: Screenshot showing the four different search fields on the NCSHP portal.]
Choose the method that is easiest for you and fill in the required information. The date of the accident is required for most searches.
Step 3: Downloading and Understanding Your Report
Once you find your report, the system will provide a link to download it as a PDF file. Save this file to your computer and make a backup copy.
When you open the report, focus on these key sections:
- Page 1: Driver, vehicle, and insurance information.
- Crash Diagram: The officer's drawing of the accident scene and vehicle paths.
- Contributing Factors: Checkboxes where the officer indicates their opinion on the cause (e.g., "Exceeded authorized speed limit," "Failed to yield right of way").
- Narrative: The officer's written summary of what happened, based on their investigation and any statements made at the scene.
What to Do If Your Report Is Not in the System
If you search and can't find your report, don't panic. First, wait at least a full 7 business days from the crash date. If it's still missing, try these steps:
- Double-check your search terms: A simple typo in a name or license plate number will prevent you from finding the report.
- Try a different search method: If searching by name doesn't work, try searching by your license plate number.
- Confirm jurisdiction: This portal is only for the NC State Highway Patrol. If a city police officer or county sheriff's deputy handled your accident, you need to contact that agency directly.
How to Get a Certified Copy for Court
The free PDF you download from the NCSHP portal is an uncertified copy. It is perfectly fine for your personal records and for dealing with insurance companies.
If you need a certified copy for a lawsuit or other official legal proceeding, you must order it from the North Carolina Division of Motor Vehicles (NCDMV). This requires filling out a specific form (TR-67A) and paying a fee.
N.C. Gen. Stat. § 20-166.1
Frequently Asked Questions
Frequently Asked Questions
Is the NCSHP online report portal free to use?
Yes, the North Carolina State Highway Patrol provides online access to crash reports at no cost. This is a public service to make accessing your report easier. Certified copies for legal proceedings, however, must be ordered from the NCDMV and require a fee.
How long after an accident can I get my NCSHP report?
Typically, it takes 5 to 7 business days for a State Trooper's accident report to be approved and uploaded to the online system. If your accident was recent, you may need to wait a few days before it becomes available.
What's the difference between this report and a DMV-349 form?
The report you download from the NCSHP portal is the official crash report, often referred to as a DMV-349. They are the same document. The DMV-349 is the official form number used by law enforcement in North Carolina to record accident details.
What if the accident was investigated by a local police department, not a State Trooper?
This portal is only for accidents investigated by the NC State Highway Patrol. If a city police officer (e.g., Charlotte-Mecklenburg PD) or a county sheriff's deputy investigated your crash, you must request the report directly from that specific agency.
How do I correct an error on my NCSHP accident report?
To correct a factual error (like a misspelled name or wrong license plate number), contact the NCSHP office that handled the crash. Correcting the officer's opinion on fault is much more difficult and usually requires presenting strong contradictory evidence.
What should I do if my report isn't in the system yet?
First, wait at least 7 business days. If it's still not there, double-check that you're entering the search information correctly. If you're sure the information is right and enough time has passed, you can contact the local NCSHP district office for a status update.
Why is the accident report so important for my insurance claim?
The accident report is a key piece of evidence. It contains the officer's initial findings, a diagram of the crash, witness information, and an opinion on contributing factors. Insurance adjusters rely heavily on this document to determine fault and liability.